For inquiries regarding our new eBill software, we have a dedicated help section on our eBill page. Simply visit our eBill Help Section and Guides at https://www.mtasolutions.com/ebill/#help-section. There, you'll find comprehensive step-by-step guides to assist you in registering your new profile and setting up auto draft (autopay) for your convenience.
It's important to note that if you're using the new eBill system for the first time, you'll need to click the "Create Login" button to initiate the process of creating your new profile and setting up auto draft (autopay).
Sales
Residential Sales
- Mat-Su (907) 745-3211
- Eagle River (907) 694-3211
- Other Areas 1 (800) 478-3211
- Hearing impaired? Call TTY (907) 761-2188
- Open Monday-Friday: 8:00 a.m. to 6:00 p.m.
Business Sales
- Mat-Su Valley (907) 761-2699
- Eagle River (907) 694-3211
- Other Areas 1 (800) 478-9699
- Open Monday-Friday: 8:00 a.m. to 5:00 p.m.
Wholesale & Enterprise
- For enterprise solutions email:
enterprise@mtasolutions.com - For wholesale inquiries email:
wholesale@mtasolutions.com
Technical Support
Residential Support
- Contact help@mtaonline.net
- Cantwell (907) 768-6821
- Clear (907) 582-6821
- Eagle River (907) 694-6821
- Healy (907) 683-6821
- Mat-Su (907) 745-6821
- Tyonek (907) 583-6821
- Open 24/7/365
Business Support
- All Areas (907) 864-4444
- Open Monday-Friday: 8:00 a.m. to 5:00 p.m.
- If after hours contact: (907) 745-6821
Landline Tech Support
- Mat-Su (907) 745-3131
- Other Areas (800) 478-3131
- Getting a little too technical?
See our support page for more information.
Send a Message
Fill out the form below to add new MTA services, ask us a question, contact us with a change of address, or just send MTA a message letting us know what’s on your mind.
For inquiries regarding our new eBill software, we have a dedicated help section on our eBill page. Simply visit our eBill Help Section and Guides at https://www.mtasolutions.com/ebill/#help-section. There, you'll find comprehensive step-by-step guides to assist you in registering your new profile and setting up auto draft (autopay) for your convenience.
It's important to note that if you're using the new eBill system for the first time, you'll need to click the "Create Login" button to initiate the process of creating your new profile and setting up auto draft (autopay).
Starred (*) items are required fields.
Call our 100% local (and awesome!) support team 24/7/365: (907)745-6821
Talk to someone about a new or existing account: (907)745-3211
Please do not include a credit card number, social security number, or other confidential data in this form. To protect the privacy of customer accounts, verification is required when processing certain types of requests. We will follow up with you as needed, to receive proper verification.
Our Locations
Wasilla
2141 E Sun Mountain Ave, Bldg E
Wasilla, Alaska 99654
Hours
Tuesday - Friday 9 a.m. - 6 p.m.
Saturday 9 a.m. - 5 p.m.
Palmer HQ
480 Commercial Drive
Palmer, Alaska 99645
Hours
Monday - Friday 9 a.m. - 6 p.m.
As always, all of our member solutions are available electronically, including:
- 24-Hour Access to our 100% Local Support Team at: (907) 745-6821
- myMTA Online Account Management
- MTA eBill Online Bill Payment Portal
- Payment Drop Boxes at Each Location
Learn more about MTA.
When you sign up for MTA services, you aren’t just a customer. You’re a member.