MTA has been recognized by the FCC as an honoree of the inaugural Digital Opportunity Equity Recognition (DOER) Program for our efforts to close the digital divide during the COVID-19 pandemic.

We couldn’t be more proud of this honor and want to give thanks to our employees who came together while apart by quickly mobilizing initiatives to ensure our communities remained connected – from public WiFi locations, free upgrades for educators and students, supporting local businesses and committing to not disconnect anyone financially affected by COVID-19.

On March 16th, MTA implemented remote work for as many employees as possible. The following day, we closed our retail locations and eliminated in-home services to protect our staff and member-owners.

Within two weeks, 90% of our workforce was successfully working remotely.

During this transition to telecommuting, our staff worked tirelessly to ensure that while our physical offices are temporarily closed, all of our member solutions remain  available.

At the same time, our staff across departments collaborated to not only keep our communities connected, but to provide as much support and relief as possible. Here are a few ways that they made that happen:

The efforts of our staff during this time are inspiring and their commitment to the communities we serve is clear. Thank you to all of our employees!