Broadband Consumer Label Request

Request Archived Broadband Label for Old Plan

Please submit this form to request a copy of an archived Broadband Consumer Label (BCL). Individuals requesting a copy of a BCL must be/have been an MTA member and have purchased the plan for which they are requesting a label.

Full Name *

Please enter your name as it appears on your MTA account.

Email Address *

Please enter your email address. A copy of the BCL will be sent to this email address.

Please enter the name of the broadband plan purchased.*

For example: Plus Unlimited or Basic Unlimited.
Current MTA Members can find plan names by logging into MTA's eBill system and referring to previous billing information.
Former members, please call 907-745-3211 for assistance with plan identification.

When were you using this plan? *

Please enter a month/year that you were subscribed to this plan. This will help to confirm plan identification and locate the proper BCL.

For MTA Employee Use: if you are submitting this form at the request of a Member, please enter your name.

Questions?

For assistance with your request, please call 907-761-2608.

Please note: Broadband Consumer Labels are only retained for a period of two years after a plan is retired.

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